Our monitoring process includes continuous IT support and managing of your IT services and devices such as servers (their performance parameters, CPU performance, Disk / Memory usage, and monitoring of critical events), your IT infrastructure security, your IT network (router, firewall, switch and USP monitoring).
IT monitoring from TDB also includes Desktop Monitoring and Maintenance and Mobile Device Management. The DMM service includes automatic spyware updates and antivirus updates, file cache cleanup, disk space monitoring and automatic security updates. The MDM service consists in controlling and managing data on employees’ smartphones or other personal mobile devices which they use for business purposes.
Our IT monitoring service includes monitoring of:
Physical IT monitoring:
- Operating Systems
- Web & Application Servers
- Unified Communications
- Log Analytics